Can I have your username so I can pull up your account?
Please bear with me for a few minutes while I coordinate the transfer with them. Joseph B.: I will need to transfer you to our Verification team, who will be able to assist you further with your query. I was wondering if you could check on this for me? Me: I sent a new verification document through this chat over a week ago, but I have not heard back. Joseph B.: Hi, you’re speaking to Joseph B.
I have no idea what to do 's completely ridiculous. I have sent 3 selfies holding different bank statements and electricity bills as well as various other things. Not only does it take an average waiting time of about 1,5 hours to talk to their live chat.they do not reply to emails either. So after 2 months of trying and even contacting SBR (which is of no help as they say they cannot intervene in the verification process of a bookie), I am now desperate.